❓ Frequently Asked Questions
What is the Minimum Order Quantity (MOQ)?
Our MOQ is a container, at least 10 sets per item. A 40HQ can mix within 3-5 different items, and a 20GP can mix within 1-2 different items.
How long is the furniture warranty?
We provide a 2-year warranty for the rattan and the aluminum frame under normal usage conditions.
What is the expected delivery time?
Delivery typically takes 25-35 days after receiving a 30% T/T deposit. Timing depends on the order type and the specific furniture models.
Can I leave my cushions outside all year round?
Cushions should be stored during winter in climates exposed to snow and freezing temperatures. They should be cleaned and air-dried before storing in a dry, well-ventilated area.
Are the materials used for this furniture weather-resistant?
Yes, we use UV-resistant PE rattan and waterproof polyester fabrics, along with powder-coated aluminum or steel frames to ensure durability for outdoor use.
Can I customize the color of the rattan and fabric?
Yes, both the rattan and fabric colors are optional. We can also accommodate specific designs and requirements through our OEM/ODM services.