Q: Do you offer custom designs for outdoor furniture?
A: Absolutely! Our structures can be customized from components to size and colors to suit your specific needs at no extra cost.
Q: What is the warranty period for your products?
A: Every product is warranted against defects in material and workmanship for 1 full year from the date of shipment.
Q: What materials do you use for your benches?
A: We use high-quality materials including Hardwood, WPC (Wood Plastic Composite), Solid Wood, and various metal legs like Stainless Steel or Cast Aluminium.
Q: How long is the typical production time?
A: Production usually takes between 10 to 30 days after receipt of the deposit, depending on the order size.
Q: Do you support Trade Assurance?
A: Yes, we support Trade Assurance to protect your payment and ensure on-time shipment and product quality.
Q: Can I request a product not shown on the website?
A: Yes, our online catalog is just a sampling. Please let us know your specific requirements and we can provide a custom quote.