Q: Are you a Factory?
A: Yes, we are a factory which ensures you receive the most competitive pricing. Our production facility is located in Guangdong, and visits are always welcome.
Q: When can I get the quotation?
A: We usually quote within 24 hours after we receive your inquiry. For urgent requests, please contact us directly via phone or mark your email as high priority.
Q: How can I get a sample to check your quality?
A: After price confirmation, you may request samples. Sample costs are charged but can be refundable upon order confirmation if the quantity exceeds the MOQ.
Q: Can you do the design for us?
A: Yes. We have a professional team with rich experience in outdoor furniture design. Share your ideas, logos, and text with us, and we will provide finished files for your confirmation.
Q: What about the lead time for mass production?
A: It depends on the order quantity and season. Typically, the lead time for MOQ is about 15 to 20 days. We suggest starting inquiries two months before your desired delivery date.
Q: What is your payment term?
A: We normally provide TT, LC, and PayPal. Please contact us for any other payment requirements or further support.