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Frequently Asked Questions
What is the production lead time?
Production times vary by season: High Season (September to April) takes 30-40 days, while Low Season (May to August) takes around 18-25 days. We provide a detailed production schedule for every order.
What are your payment terms?
We typically require a 30% down payment before production starts, with the remaining balance due before shipment.
Which payment methods do you accept?
We accept a variety of payment methods including Bank Transfer (T/T), L/C, PayPal, Western Union, Money Gram, and Cash.
Do you offer OEM or ODM services?
Yes, we welcome OEM and ODM orders. Most of our products including style, color, and specifications can be customized to meet your specific requirements.
What are the main features of your outdoor furniture?
Our outdoor furniture is designed with European style and features high-quality synthetic rattan that offers excellent water resistance and UV resistance, making it perfect for gardens and balconies.
What is the Minimum Order Quantity (MOQ)?
Our MOQ is as low as 1 set, allowing for flexibility for both individual projects and wholesale needs.
GIVANI Furniture
