How long does it take to execute my order?
That depends on the size and complexity of the order. Please tell us the quantity and model number of the products you are about to order, so that we will give you a detailed schedule.
How can I know the completion of my order?
Upon receipt of the deposit, we will immediately arrange for production. After completion, we inspect and test all products carefully. We will also send you detection images of your order before delivery for confirmation.
Can you arrange to deliver the goods for us?
Yes. We can arrange shipping including LCL and FCL terms. Buyers can also choose air-transport or ocean shipping. Logistics companies will inform you once the order reaches the nearest port.
Can you guarantee your products?
Yes, we guarantee 100% satisfaction. If you are not satisfied with the quality or service, we will provide a free replacement or compensation in the next order.
Can I visit your showroom?
Of course, we are at your service. If you want to view our products in person and visit our facilities, please contact us to make an appointment.
What is the standard warranty for your furniture?
We provide a 12-month standard warranty on most items, with specific products carrying up to a 3-year warranty as indicated in the product specifications.
GIVANI Furniture
